FAQs:
Volunteers are expected to support our vision, mission and objectives; deliver their duties with the highest level of compassion, professionalism and care; maintain satisfactory physical and mental health; endorse our Code of Conduct; be accountable to Muslim Ummah Aid Foundation, donors, beneficiaries, employers and fellow members/volunteers; and be sincere.
In correspondence, we will share our vision and mission; instill professionalism in volunteerism; provide relevant training, welfare and security while on missions.
Q. 1. What are volunteers’ roles in Muslim Ummah Aid Foundation?
Volunteers assist Muslim Ummah Aid Foundation in various ways, such as helping out MUAF different projects and in administrative work at the Headquarters and during events etc.
Volunteers who are deployed for different projects, will need to undergo training to equip themselves with the necessary skills in order to contribute to the mission.
Q. 2. Am I guaranteed an opportunity to volunteer with Muslim Ummah Aid Foundation if I register?
Your application will be reviewed and is subject to the final approval from Muslim Ummah Aid Foundation. We reserve the right to accept or reject any volunteer registration. Opportunities to volunteer will depend on projects available and the necessary skill sets required.
Q. 3. Will my welfare be taken care of during projects?
We are committed to look after the welfare of our staff and volunteers while executing our projects but remember that our work requires us to enter areas where conditions are less than optimal. As such, it is important for your expectations to be managed through trainings and briefings before starting work on any project. Debriefings will be performed after each project and support will be made available if necessary.
Q. 4. What are the criterions to volunteer with Muslim Ummah Aid Foundation?
You must be eighteen (18) years or above and abide by Muslim Ummah Aid Foundation’s vision and mission.
Q. 5. Will my performance be monitored as a volunteer?
Yes. We are committed to ensuring the highest level of professionalism and care in our work and we expect the same from our volunteers who represent our organisation.
Before each project, you will be provided the Terms of Reference stipulating the terms and conditions of your appointment, your specific role, the scope of your mission and reporting line etc.
We expect all our volunteers to abide by our rules and regulations. The roles and responsibilities of a Volunteer are indicated in the Volunteer Guidelines which will be issued to you at the beginning of each project.
The Foundation Council reserves the right, by a vote of majority, to expel or suspend any Volunteer who has been found guilty of misconduct.
